Privacy and Security

Thank you for visiting www.nirvanacandles.com. Nirvana is committed to protecting your privacy while providing you with a first rate on-line experience. We respect your privacy and believe you have the right to know what information we collect, how we use it, and what security measures are taken to protect your information.

Collection and Use of Information

When you visit our site, place an order, request a catalog and/or contact us via e-mail, certain information may be collected. Among the types of information that may be collected are:

• Domain names of visitors to our site;
• If you place an order or contact us, your name, address, e-mail address and whatever credit card information you provide in connection with your purchase;
• "Navigational information" regarding the traffic patterns of our site, including the number of visits to a particular page and user-specific information on which pages a guest visits, average length of time spent on the site and similar site usage data; and any information that you may choose to submit in connection with any e-mail messages, on-site surveys, registry programs, contests and the like.

We use this information to help us develop and improve our site to better meet your needs. We may use your name, e-mail address and credit card information to contact you, respond to your inquiries, send catalogs and to process, deliver and receive payment for your purchases. We may use such information to notify you of special offers, new products and other services that we believe may be of interest to you. We also use this information to help us diagnose technical issues relating to the performance of our site.

Cookies

"Cookies" are small bits of data that a web site can send your browser that may be stored on your hard drive. We use cookies to store items in your shopping cart and may also use them to help provide you with customized or tailored information or services. You can set your web browser so that you will always be notified when you receive a cookie.

Security

Nirvana makes every effort to protect the security of your personal information. Our Web site is hosted on secure servers. Any personal information you provide is encrypted so that no one can read it while it is being transmitted over the Internet. (This does not apply to emails sent to us). Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users.

Providing Information to Outside Parties

Nirvana does not currently sell or rent your personal information to any outside parties. On rare occasion we will trade mailing lists with companies with whom we have a personal relationship, and whose products we believe would be of interest and benefit to our customers.

Opting out / Updates

If you do not wish to receive e-mails from us in the future regarding special offers, new products and services and the like, or if you would like to correct or update any information that you have previously provided, please let us know by sending us an e-mail to info@nirvanacandles.com. Be sure that your e-mail includes your name and address. You can also let us know by mailing us at Nirvana Candle Co., Internet Services, Box 118, Soquel, CA 95073, or by calling us at 888-422-5663.

Third Party Sites

Our Web site may contain links to other sites unrelated to Nirvana. We attempt to link only to reputable sites, however please be aware that Nirvana does not monitor these and is in no way responsible for the content or privacy practices of any third party sites.